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Have a question about
vouchers and topups at NaijaSend?

What is an NAIJA/a Multi-Purpose Voucher?

NaijaSend's multi-Purpose Vouchers—our NAIJAs —are versatile, secure, and easy-to-use online vouchers. NAIJA vouchers, in particular, are swappable and NFT-connected, making them a unique and flexible option for online transactions. Redeem them for mobile top-ups, streaming services, e-commerce purchases, or trade them as needed. Perfect for gifting or keeping for future use!

What is a mobile top-up?

A mobile recharge, also known as a top-up, is the process of adding credit to a prepaid phone account when the balance runs low. This credit can be used for calls, texts, and internet browsing. The terminology varies by country—top-up, airtime recharge, mobile load, balance, refill, or minutes—but the concept remains the same. With NaijaSend, you can instantly send and receive international recharges online, no matter what it's called.

How do I top-up online?

Using NaijaSend, you can purchase airtime for any mobile network in just three simple steps. You can do this anytime, from any device. First, choose the recipient's country and enter their prepaid phone number (the country code is pre-selected). Then, select the credit amount and payment method. Within seconds, the recharge is sent! For data top-ups, you can choose between a data bundle (with MB or GB included) or a regular credit recharge, allowing the recipient to purchase data later.

How do I pay for my top-ups or NAIJAs?

NaijaSend accepts payments through major credit cards, including VISA and MasterCard. You can also pay using our very own NAIJA vouchers.

Why does my account statement say "Naijasend"?

If your account statement lists “NaijaSend”, or a similar name after making a purchase on our site, it's completely normal. NaijaSend works with a variety of e-merchant resellers to securely process payments.

What if I lost my voucher number or code?

If you've misplaced your voucher number or code, contact our support team for help. However, if the voucher has already been redeemed on a merchant site, we won't be able to retrieve it for you.

Where can I use the vouchers/gift cards?

Click here for a full list of countries we serve!

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